FAQ
Most frequent questions and answers
Walk-ups are always welcome but we encourage to make a reservation in advance so all the staff and equipment will be ready for you to paddle.
Opt for clothes that will not restrict your movement. If you come in the summer time make sure to wear clothes that will keep you cool.
Don’t forget to stay hidrated and wear sunscreen.
It’s pretty easy, you just need technique. For those whose never done it before we offer a quick paddle lesson for free.
It’s totally up to you. To be safe we recommend adding to your reservation a DRY BAG for $5, these can be added to your cart online or rented on site if needed. Dry bags will protect your valuables (wallet, keys, camera,cell phone) from splashes and crashes. All items placed inside will be dry and secure.
Cancellations made LESS THAN 2 days prior to a rental reservation are subject to a 100% cancelation fee. This applies to ‘no-shows’ as well. Cancellations made MORE THAN 2 days prior to a rental reservation are subject to a 15% cancelation fee.
Cancellations due to dangerous conditions, as determined by our staff, will receive a full refund.
For more information visit our cancellation policy.